Spruce is the communication platform I have chosen for AlereMD. The way doctors communicate with patients is regulated, to ensure that your medical information stay encrypted and what we call HIPAA compliant.
For text, if communication is not done through Spruce, the information is considered accessible to the large phone communication companies, and the large tech companies.
This is the same for correspondence through email – not considered private.
That said, it it not strictly needed for phone calls – you can call me for your medical concerns, or the front office for non medical issues without Spruce.
Let us know anytime so we can guide you in setting Spruce up.
Charles Rismyhr, MD

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